Privacy Policy

We are MCK Plumbing and Heating Ltd., a Plumbing and Heating provider based in Leeds, West Yorkshire.

This Privacy Policy explains how we use the personal information we collect when you use this website (www.mckplumbingandheating.com).

• What information do we collect about you?
• How will we use the information about you?
• Access to your information and correction
• Retention of your information
• Cookies
• Other Websites
• Changes to our privacy policy
• How to contact us
• Your Right to Lodge a Complaint

What information do we collect about you?
We collect information when you voluntarily complete an enquiry form for interest in our work.

Personal Data Collection for Enquiries
We collect your name, email address and contact phone number.

Personal Data Collection for Marketing
We use Google Analytics to track website usage using cookies. This collects IP data.

How will we use the information about you?
We only use this information to process your enquiries and contact you personally with a reply. We do not share your information with any third parties.

Access to your information and correction
You have the right to request all information we hold for you. You also have the right to withdraw your consent.
You can contact us to request, update or delete your information at any time.

Retention of your information
If you send an enquiry via email or our online contact forms we may hold your data unless requested otherwise, however this data may not be used again after resolving your enquiry.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website. We use the data to help improve the website and your experience.
For more information about cookies visit www.aboutcookies.org.uk
You can also set your browser not to accept cookies and remove cookies from your browser. This is explained at www.aboutcookies.org

Other Websites
This privacy policy only applies to this website (www.mckplumbingandheating.com)
If you link to any other website you should read their own privacy policies.

Changes to our privacy policy
We will regularly review our privacy policy and update it if we make changes to our website that you should be aware of.
This privacy policy was last updated 20/02/2021

How to contact us
If you have any questions about this privacy policy or the information we hold about you, please get in touch via:
• Email ian@mckplumbingandheating.com
• Call +44 (0) 7810 483112

Your Right to Lodge a Complaint
If for any reason you find the way we handle your data to be unlawful, you have the right to lodge a complaint with ICO. Visit: https://ico.org.uk/